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What do our Customers say?

Steve G
Personally came back to me to make sure the order was delivered on time
Louise M
The service we received from Brandslock was brilliant. The quality of the jackets was excellent, we had some difficulty with sizing but the team dealt with returns, replacements and refunds swiftly and competently.
Flavius Wolf
Die waren sind schneller als erwartet angekommen, passt perfekt.
Danke an das Team
barrpow
Product is exactly as advertised.......love that!!!!.
Delivery was on time as per normal
brentmcd
Love the leather jacket style and seems like good quality. Had some problem with sizing, but they were very understanding and helpful with the return / exchanges. Only complaint is having to pay for return postage.
ozzini67
Good quality clothing & perfect fit.
Jim C
Jacket was far too small despite size being selected from the chart on their website. They asked me to pay for return postage (which I refused so they paid). Replacement was sent out pretty quickly, but is still on the right side tbh. It should stretch a bit as it is shearling.
zafarrahman11
The chap was magnificent
michael podgoetsky
Received jacket today real nice jacket workmanship is great looks good feels good I am very happy thanks
Debra Nelson
Quick response on questions, customer service is beyond reproach Love the quality of the leather, beautiful
jmrichards1964
Loved the jacket I bought my husband...Great quality and so heavy...the only thing is ye could have emailed and let me know when and who was delivery it...lucky I was in
lisamariecullen1
The coat was a good price, the quality was really good and quick delivery
jb.gabet
Sorry, jacket not worn yet. My rating is based on ordering process experience. My only comment is jacket is lack of proof of authenticity in tags and labels. Could be nice if there is seal or tag that is saying,"100 leather" And info of what leather was used?
david.biggs77
Excellent products and brilliant service
krossvoll
Verys fast shipping. Mostly true to size and good prices.
Jim Gavine
Emailed a query regarding sizing & received a quick reply which was helpful. The delivery was quick (ordered Sunday & delivered Tuesday.) I am pleased with the jacket I purchased as it is really good value for money.
Carol McK
Another superb quality leather jacket from this company.Very highly recommended.Delivery & packaging exceptional.Very happy customer.
davidmchugh7
Very good service
james.zawacki
love my new jacket
Owen J
Have purchased items from this store using a different online shop, always impeccable and always awesome quality, expecting nothing less and got a lot more.
petergilding58
it took a little longer to arrive to the courier ,but once they received it ,it was speedy still took 4days in total .only moan i paid extra for express delivery hence 4 stars
daltonjg956
Fast delivery and product ok but not what I wanted return for refund they gave a refund but did not refund shipping charges or the cost of returning goods
rosebc
The quality of the product and and fast delivery.
jeffraynor73
I like the styles of their merchandise. Their products are trendy and very fashionable. but there is a con, the website needs to be updated and fixed it's hard to order on their website and start to order a product because the face of the website when you're searching for products, it sends you to the very beginning again and it's hard to pay with your credit card The face of the website seems to malfunction when you are scrolling to look at their products. And when you go to pay for something, it always shuts down.
sambucoassistenza
The item was much smaller than the given measurements on the website to the point where I can not wear the jacket. Very disappointed.
sidneyillsley
Fantastic jacket, lovely quality and very warm. I'm a 42" chest, got the medium and fits perfectly. Delivery was very very quick. Would shop here again, highly recommend.
druego080
Arrived sooner than expected. Great quality jacket. If other colours should become available, then I'll seriously consider buying another one.
john.twiddle
All excellent except the size guide for the jacket was a little misleading so had to return and exchange for the appropriate size
pisani.dyrck
I was very pleased with my new leather jacket, which fitted perfectly. I was also impressed with the styling and quality and value for money. I would be happy to give my recommendation to anyone considering buying from Brandslock.
pix
This is my 3rd jacket from Brandslock now and am very happy. The quality of the jackets are excellent, sizing accurate, and look great.

The ordering process easy and very quick delivery. What's not to like.

Thanks.
metodirainov
Excellent
delaney-m
On time delivery. Wonderful product (jacket) exactly as I expected.
elliotthowe
I was sceptical prior to ordering this product online; without trying it one first. As there was a lot about correct/ incorrect sizes....
So I called prior to placing an order, given the gentleman my chest size and he informed me that they come up bigger and directed me to the size I’d require.

It was a great fit and fantastic product. Good value and a lovely garment.
The arms are a little long, but this is better than too short.
I’m very pleased with this purchase and would recommend this company and product (and I do not write reviews that often).
gillesvs
Robert Firth
Top quality product at a competitive price and quick delivery, what more could you ask for.
Great Service
patrickpower101
Arrived on time.
The product was good.
r.henry5050
Should make it easier to connect to customer service and return policy
rolorana7
deanmatysiak
Really nice, soft leather jacket for a great price. I usually take a Large but it was too small and there was no problem returning it. I then ordered a 2XL size and it's fine, although I could probably have done with a 3XL, as it only just fits. Will definitely use Brandslock in the future.
ortner
fast reliable shipping and service. good value for money, very happy with the products.
Graham Pawsey
Goods arrived quicker than expected - - customer service was brilliant - - however the sizing chart is questionable dependent on the fit required - - I had to go down to get the required fit - - goods however were good quality
Raj M
Great jacket. Efficient service and delivery. Excellent customer service. Thank you.
schoey111
Excellent customer service. I had a jacket size issue and so returned. A replacement was received after a couple of days. :)
strubbek77
everything's good about this shop,price,fast,.....
paulr1200
Item was delivered quickly but the back had completely split open. Fortunately no damage but, needs a stronger bag.
redtoe1958
Excellent service, product and simplicity of dealing.
redfrecklesstar
good quality color is right
roy.batley7
Very quick to deliver, and product excellent value for money paid.
Joseph
Not happy with customer service. I haven't received a reply in time. How come there was no return form when I received the package? forward to your reply, but even better your refund.
kanji.ayuhara
I’m very happy. I bought two jackets and they seems very great. I’m planning to buy the third..
roydivers52
Purchased 2 jackets, returned one which was a little too tight, no problem changing it. Took a little longer to receive the replacement but other than that I would recommend this supplier.
limphirun
When I bought the jacket I was login as Guest and I don't have Id for tracking...When I tried to contact support and they won't return my email...That was the bad experience ! The good new is 3 days later I was contacted by DHL for my command. It's the first time I use this web site to buy leather jacket. Before I bought jackets from BrandsLock through Amazone. Its my 3 jackets I bought from BrandsLock and I very satisfied !!!
frank.semrau
Great service, but I had to return the product.
Jean-Claude Gnante
Very good
kristiandarwood
Excellent Service i love my new jacket :)
kphrens
Good quality, fast delivry. Perfect
stefanocolombelli
Top shop
M Y Abbasi
The best buying experience I had after long time. They really know their products and how they fit. I ordered normal dress size and was asked for measurements of myself so that they could check the size against the actual garment. I was advised to go for one size up and was told that as leather garments are more expensive to produce that the manufacturers have not kept up to date with modern dress sizes so it was common to require one or even two sizes bigger than normal for certain styles. Don't be put off by this. I ended up with a jacket two sizes bigger than my standard dress size but it fits absolutely perfectly. It is beautiful and excellent quality. Highly recommended company.
sambucoassistenza
Fast and right size
David Turnbull
Very prompt service. Great value jacket for the money. More than happy.
David T
rosemary.pierce1953
Szilvia Anderson
I was hesitant ordering from Brandslock as I have had never heard from this company before but I found them on Amazon and thought I would order from there website as the jacket I was interested in wasn’t sold on Amazon. The package came fast and the jacket seemed genuine and made of soft leather. I had to contact customer service and I was very happy with the gentleman who handled my enquire.
Kenny Macpherson
High quality leather jacket at a very reasonable price. Very happy with it.
tibor.magossy
stulad
Great quality great price
barrpow
A most trusted brand. I am always confident that the product I buy will be of sound quality.
Once I worked out my size I have never been disappointed. I have a total of 6 jackets from these guys. My go to Brand.
Delivery is always right on time.
Mr Edward Morris
Fantastic
How do you sell at these prices my second vintage style double breasted coat in 5 xl the first one in brown leather has been a lovely comfortable garment and a joy to wear now received the black the same in ever way all this at a very low price would have been happy to have paid double will buying another style soon 😀
limphirun
It’s fit very well on me! It’s a fare price and quality. It’s my 4 jacks I bought on brandslock web site ! Thanks.
oluteuov
rosebc
The quality of the product and fast delivery
danielefazio1973
Good jacket, top quality.
geraldwitt123
Excellent products (jackets), promptly delivered. Very, very highly recommended.
hammodeh
Excellent customer service, friendly and responsive. Very high quality products, will come back again for sure !
john.huston
From the customer service to the products to the delivery, this company has it together
info
Leather quality is excellent and good customer service
Tibor Semsegi
Outstanding good and reliable service with quality products.
McD McD
I have contacted this firm 3 times regarding instructions on how to exchange my shirt jacket for a larger shirt-jacket with NO Response
ieharding
I order a coat for my wife , it arrived very quickly , it is beautiful and very reasonably priced. She loves it , Happy Wife , Happy Life.
barrpow
Once I figured out my sizing I have consistently been pleased with the products I order.
They fit very well and they are made with care. It's my go to brand when I need a leather Jacket.
Only wish they offered more via Amazon.ca (Canada). I often times get gift cards during the merry seasons and my first thought is to buy a Brandslock jacket but alas the options via this portal are few. Delivery is A+
Tyler
Ordered a pair of new rocks from here they arrived fast and in great condition!
gjr19roberts
Excellent service and quick delivery
Moriconi Pit
The Jacket is is very nice. Very good and speedily service... Thank you...
aniket
dany.horth83
Excellent quality and service.
bobypjohn
The jacket arrived fairly soon and Looks good. Only time will tell how durable the jacket
JOSE ANTONIO GARCIA DIAZ
I think the articles are fabulous, but I don’t like how they fit
koen.wilma
nice jacket and shipped in no time.
fits perfect and looks very good to.
dany.horth83
Wow, I am pleasantly surprised. I did not know this company and I was afraid to trust them. The speed of shipment, the quality of the product, the accuracy of the size mean that now I risk buying one of their product again. One small downside, the inaccuracy of the inventory system. I placed my order, everything seemed ok. 2 minutes later, I received an email telling me that one of the products I wanted was out of stock. I was disappointed. Strangely, the next day my order was shipped. In short, it was ultimately not out of stock. To improve the experience, there should be an icon next to each product, which says the exact update of product availability. It would give the customer confidence. Otherwise, great service and product.
Allan Singleton
Well made jacket , nice quality , perfect for winter
lisamariecullen1
Had to return a jacket, got the new one in about two days, love it They're quick to respond and even faster at shipping. Money well spent.
steve79
Totally delighted with the coat
ornella761
Blouson arrive rapidement et de tres bonne qualité
Pris taille M habituellement je fais du L.
nothando
I love my jacket.
strubbek77
everything's good about this shop,fast,price,.....
duka3003
Everything is OK.
stevesheard7
Very helpful.service and great quality
bowdenscott52
I went by the size chart and jacket was an excellent fit.Absolutely over the moon with the jacket,very warm and looks great.
jason_hollis
Great jacket, I went 1 size up than stated and the fit was perfect.
roy.batley7
Le blouson est conforme à la photo
elliotthowe
Excellent quality
colin
The quality of the jacket is excellent , would anyone looking for a coat/jacket to visit there website.
vic.hutter
Very fast delivery. Packaging was good. Quality of the bomber jacket is good. Very happy overall.
To help customers understand how to protect and treat your new coat, maybe a leaflet on how best to look after your coat??
f_a_e_
The order arrived earlier than expected, and the jacket fits perfectly, and looks cool and robust. I ordered size L, and I am 180cm tall, weighing 80kg
mbradt27
I rated my experience with Brandslock a 3. The rating could be higher, however; the jacket I ordered indicated it was in stock, on the website. Brandslock contacted me and stated there was a technical glitch, the jacket I ordered was out-of-stock and the website was wrong. I’m now waiting on the back-ordered jacket. Brandslock did give me 3 options though and explained the error on their part.
richardstill49
Item delivered quickly and in good condition very happy

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