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What do our Customers say?

danielefazio1973
Good jacket, top quality.
Joseph
Not happy with customer service. I haven't received a reply in time. How come there was no return form when I received the package? forward to your reply, but even better your refund.
rolorana7
druego080
Arrived sooner than expected. Great quality jacket. If other colours should become available, then I'll seriously consider buying another one.
M Y Abbasi
The best buying experience I had after long time. They really know their products and how they fit. I ordered normal dress size and was asked for measurements of myself so that they could check the size against the actual garment. I was advised to go for one size up and was told that as leather garments are more expensive to produce that the manufacturers have not kept up to date with modern dress sizes so it was common to require one or even two sizes bigger than normal for certain styles. Don't be put off by this. I ended up with a jacket two sizes bigger than my standard dress size but it fits absolutely perfectly. It is beautiful and excellent quality. Highly recommended company.
rosemary.pierce1953
pisani.dyrck
I was very pleased with my new leather jacket, which fitted perfectly. I was also impressed with the styling and quality and value for money. I would be happy to give my recommendation to anyone considering buying from Brandslock.
ornella761
Blouson arrive rapidement et de tres bonne qualité
Pris taille M habituellement je fais du L.
paulr1200
Item was delivered quickly but the back had completely split open. Fortunately no damage but, needs a stronger bag.
metodirainov
Excellent
ieharding
I order a coat for my wife , it arrived very quickly , it is beautiful and very reasonably priced. She loves it , Happy Wife , Happy Life.
krossvoll
Verys fast shipping. Mostly true to size and good prices.
barrpow
Product is exactly as advertised.......love that!!!!.
Delivery was on time as per normal
colin
The quality of the jacket is excellent , would anyone looking for a coat/jacket to visit there website.
barrpow
Once I figured out my sizing I have consistently been pleased with the products I order.
They fit very well and they are made with care. It's my go to brand when I need a leather Jacket.
Only wish they offered more via Amazon.ca (Canada). I often times get gift cards during the merry seasons and my first thought is to buy a Brandslock jacket but alas the options via this portal are few. Delivery is A+
elliotthowe
Excellent quality
sambucoassistenza
Fast and right size
patrickpower101
Arrived on time.
The product was good.
strubbek77
everything's good about this shop,fast,price,.....
daltonjg956
Fast delivery and product ok but not what I wanted return for refund they gave a refund but did not refund shipping charges or the cost of returning goods
Jim Gavine
Emailed a query regarding sizing & received a quick reply which was helpful. The delivery was quick (ordered Sunday & delivered Tuesday.) I am pleased with the jacket I purchased as it is really good value for money.
David Turnbull
Very prompt service. Great value jacket for the money. More than happy.
David T
gjr19roberts
Excellent service and quick delivery
Tyler
Ordered a pair of new rocks from here they arrived fast and in great condition!
john.huston
From the customer service to the products to the delivery, this company has it together
deanmatysiak
Really nice, soft leather jacket for a great price. I usually take a Large but it was too small and there was no problem returning it. I then ordered a 2XL size and it's fine, although I could probably have done with a 3XL, as it only just fits. Will definitely use Brandslock in the future.
redfrecklesstar
good quality color is right
info
Leather quality is excellent and good customer service
ortner
fast reliable shipping and service. good value for money, very happy with the products.
geraldwitt123
Excellent products (jackets), promptly delivered. Very, very highly recommended.
rosebc
The quality of the product and and fast delivery.
sambucoassistenza
The item was much smaller than the given measurements on the website to the point where I can not wear the jacket. Very disappointed.
Graham Pawsey
Goods arrived quicker than expected - - customer service was brilliant - - however the sizing chart is questionable dependent on the fit required - - I had to go down to get the required fit - - goods however were good quality
sidneyillsley
Fantastic jacket, lovely quality and very warm. I'm a 42" chest, got the medium and fits perfectly. Delivery was very very quick. Would shop here again, highly recommend.
bowdenscott52
I went by the size chart and jacket was an excellent fit.Absolutely over the moon with the jacket,very warm and looks great.
Raj M
Great jacket. Efficient service and delivery. Excellent customer service. Thank you.
james.zawacki
love my new jacket
Allan Singleton
Well made jacket , nice quality , perfect for winter
Jean-Claude Gnante
Very good
david.biggs77
Excellent products and brilliant service
f_a_e_
The order arrived earlier than expected, and the jacket fits perfectly, and looks cool and robust. I ordered size L, and I am 180cm tall, weighing 80kg
Flavius Wolf
Die waren sind schneller als erwartet angekommen, passt perfekt.
Danke an das Team
lisamariecullen1
The coat was a good price, the quality was really good and quick delivery
Mr Edward Morris
Fantastic
How do you sell at these prices my second vintage style double breasted coat in 5 xl the first one in brown leather has been a lovely comfortable garment and a joy to wear now received the black the same in ever way all this at a very low price would have been happy to have paid double will buying another style soon 😀
limphirun
When I bought the jacket I was login as Guest and I don't have Id for tracking...When I tried to contact support and they won't return my email...That was the bad experience ! The good new is 3 days later I was contacted by DHL for my command. It's the first time I use this web site to buy leather jacket. Before I bought jackets from BrandsLock through Amazone. Its my 3 jackets I bought from BrandsLock and I very satisfied !!!
dany.horth83
Excellent quality and service.
roy.batley7
Le blouson est conforme à la photo
Kenny Macpherson
High quality leather jacket at a very reasonable price. Very happy with it.
Great Service
dany.horth83
Wow, I am pleasantly surprised. I did not know this company and I was afraid to trust them. The speed of shipment, the quality of the product, the accuracy of the size mean that now I risk buying one of their product again. One small downside, the inaccuracy of the inventory system. I placed my order, everything seemed ok. 2 minutes later, I received an email telling me that one of the products I wanted was out of stock. I was disappointed. Strangely, the next day my order was shipped. In short, it was ultimately not out of stock. To improve the experience, there should be an icon next to each product, which says the exact update of product availability. It would give the customer confidence. Otherwise, great service and product.
barrpow
A most trusted brand. I am always confident that the product I buy will be of sound quality.
Once I worked out my size I have never been disappointed. I have a total of 6 jackets from these guys. My go to Brand.
Delivery is always right on time.
jmrichards1964
Loved the jacket I bought my husband...Great quality and so heavy...the only thing is ye could have emailed and let me know when and who was delivery it...lucky I was in
JOSE ANTONIO GARCIA DIAZ
I think the articles are fabulous, but I don’t like how they fit
jason_hollis
Great jacket, I went 1 size up than stated and the fit was perfect.
Steve G
Personally came back to me to make sure the order was delivered on time
Tibor Semsegi
Outstanding good and reliable service with quality products.
koen.wilma
nice jacket and shipped in no time.
fits perfect and looks very good to.
stulad
Great quality great price
elliotthowe
I was sceptical prior to ordering this product online; without trying it one first. As there was a lot about correct/ incorrect sizes....
So I called prior to placing an order, given the gentleman my chest size and he informed me that they come up bigger and directed me to the size I’d require.

It was a great fit and fantastic product. Good value and a lovely garment.
The arms are a little long, but this is better than too short.
I’m very pleased with this purchase and would recommend this company and product (and I do not write reviews that often).
mbradt27
I rated my experience with Brandslock a 3. The rating could be higher, however; the jacket I ordered indicated it was in stock, on the website. Brandslock contacted me and stated there was a technical glitch, the jacket I ordered was out-of-stock and the website was wrong. I’m now waiting on the back-ordered jacket. Brandslock did give me 3 options though and explained the error on their part.
aniket
duka3003
Everything is OK.
zafarrahman11
The chap was magnificent
schoey111
Excellent customer service. I had a jacket size issue and so returned. A replacement was received after a couple of days. :)
hammodeh
Excellent customer service, friendly and responsive. Very high quality products, will come back again for sure !
Robert Firth
Top quality product at a competitive price and quick delivery, what more could you ask for.
r.henry5050
Should make it easier to connect to customer service and return policy
kanji.ayuhara
I’m very happy. I bought two jackets and they seems very great. I’m planning to buy the third..
redtoe1958
Excellent service, product and simplicity of dealing.
michael podgoetsky
Received jacket today real nice jacket workmanship is great looks good feels good I am very happy thanks
lisamariecullen1
Had to return a jacket, got the new one in about two days, love it They're quick to respond and even faster at shipping. Money well spent.
stefanocolombelli
Top shop
McD McD
I have contacted this firm 3 times regarding instructions on how to exchange my shirt jacket for a larger shirt-jacket with NO Response
davidmchugh7
Very good service
richardstill49
Item delivered quickly and in good condition very happy
Debra Nelson
Quick response on questions, customer service is beyond reproach Love the quality of the leather, beautiful
brentmcd
Love the leather jacket style and seems like good quality. Had some problem with sizing, but they were very understanding and helpful with the return / exchanges. Only complaint is having to pay for return postage.
petergilding58
it took a little longer to arrive to the courier ,but once they received it ,it was speedy still took 4days in total .only moan i paid extra for express delivery hence 4 stars
roydivers52
Purchased 2 jackets, returned one which was a little too tight, no problem changing it. Took a little longer to receive the replacement but other than that I would recommend this supplier.
tibor.magossy
Carol McK
Another superb quality leather jacket from this company.Very highly recommended.Delivery & packaging exceptional.Very happy customer.
jeffraynor73
I like the styles of their merchandise. Their products are trendy and very fashionable. but there is a con, the website needs to be updated and fixed it's hard to order on their website and start to order a product because the face of the website when you're searching for products, it sends you to the very beginning again and it's hard to pay with your credit card The face of the website seems to malfunction when you are scrolling to look at their products. And when you go to pay for something, it always shuts down.
Moriconi Pit
The Jacket is is very nice. Very good and speedily service... Thank you...
vic.hutter
Very fast delivery. Packaging was good. Quality of the bomber jacket is good. Very happy overall.
To help customers understand how to protect and treat your new coat, maybe a leaflet on how best to look after your coat??
Owen J
Have purchased items from this store using a different online shop, always impeccable and always awesome quality, expecting nothing less and got a lot more.
strubbek77
everything's good about this shop,price,fast,.....
kphrens
Good quality, fast delivry. Perfect
ozzini67
Good quality clothing & perfect fit.
rosebc
The quality of the product and fast delivery
roy.batley7
Very quick to deliver, and product excellent value for money paid.
stevesheard7
Very helpful.service and great quality
frank.semrau
Great service, but I had to return the product.
Louise M
The service we received from Brandslock was brilliant. The quality of the jackets was excellent, we had some difficulty with sizing but the team dealt with returns, replacements and refunds swiftly and competently.
steve79
Totally delighted with the coat
delaney-m
On time delivery. Wonderful product (jacket) exactly as I expected.
john.twiddle
All excellent except the size guide for the jacket was a little misleading so had to return and exchange for the appropriate size
nothando
I love my jacket.
Szilvia Anderson
I was hesitant ordering from Brandslock as I have had never heard from this company before but I found them on Amazon and thought I would order from there website as the jacket I was interested in wasn’t sold on Amazon. The package came fast and the jacket seemed genuine and made of soft leather. I had to contact customer service and I was very happy with the gentleman who handled my enquire.
kristiandarwood
Excellent Service i love my new jacket :)
gillesvs
bobypjohn
The jacket arrived fairly soon and Looks good. Only time will tell how durable the jacket
jb.gabet
Sorry, jacket not worn yet. My rating is based on ordering process experience. My only comment is jacket is lack of proof of authenticity in tags and labels. Could be nice if there is seal or tag that is saying,"100 leather" And info of what leather was used?
oluteuov
limphirun
It’s fit very well on me! It’s a fare price and quality. It’s my 4 jacks I bought on brandslock web site ! Thanks.
pix
This is my 3rd jacket from Brandslock now and am very happy. The quality of the jackets are excellent, sizing accurate, and look great.

The ordering process easy and very quick delivery. What's not to like.

Thanks.
Jim C
Jacket was far too small despite size being selected from the chart on their website. They asked me to pay for return postage (which I refused so they paid). Replacement was sent out pretty quickly, but is still on the right side tbh. It should stretch a bit as it is shearling.

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